Terms of Service

VPNHuman provides international routes and subscription services for cross-border access, covering 100+ countries / 150+ routes and supporting Windows / macOS / iOS / Android / Linux. See the user panel for current routes and instructions for obtaining clients.

This service provides network connectivity; it does not provide accounts, content rights, or paid benefits for third-party platforms. Access to third-party websites and the content they display remain subject to their rules, account region, and network conditions. No guarantee is made that specific content will remain available.

No email address is required; create an account with a username and password. Keep your login credentials and subscription link secure. Do not share them publicly or include them in public documents or code repositories. If they are exposed, change your password promptly and manage your subscription credentials through the panel.

There is no limit on the number of devices that can be connected at the same time. This rule applies to devices used and managed by the account holder; it does not permit sharing accounts with others, distributing subscriptions, reselling traffic, or providing access on another person's behalf. Unlimited devices may not be used for commercial subletting.

Monthly subscription traffic resets each month on the activation date. When you upgrade mid-cycle, the price difference is prorated for the remaining days. Traffic bundles remain available until used and never expire. See subscription plans and pricing for prices and traffic allowances. Payments are accepted via Alipay / WeChat Pay / USDT. Check the billing method and plan details before confirming your order.

Users must comply with the laws and regulations where they are located and in any region their activities involve, as well as the rules of the platforms they access. You may not use this service for fraud, unauthorized access to other people's systems, distributing illegal content, infringing intellectual property, stealing data, or other unlawful purposes.

Do not send spam, launch network attacks, conduct malicious scans, or interfere with other users' connections. Users are responsible for determining whether the content they access and their actions are lawful. Network connectivity does not replace any required authorization or license.

Network performance depends on local access, device settings, international links, destination platforms, and maintenance schedules. VPNHuman does not guarantee a fixed speed, uninterrupted service, or continuous availability of any specific third-party platform. Available access points may change during maintenance or route adjustments; follow notices in the panel.

If you experience connection issues, first check your subscription status and client configuration, then describe the problem in a support ticket. Hide passwords and subscription links before submitting screenshots. See the Privacy Policy for our no-logs privacy policy.

Liability for impacts caused by changes to third-party platforms, user configuration errors, or network events beyond reasonable control is determined under applicable law. These terms do not exclude liability that cannot legally be excluded or limit users' statutory rights.

You may request a full refund for any reason within 60 days of your first payment. To request one, sign in to the relevant account and submit your order details and refund request through a user panel support ticket. You do not need to provide a reason.

Refund requests require verification of the order and payment records. Do not submit your password or full subscription link. Updates will be provided through the support ticket. Processing time depends on the payment provider, and no fixed arrival time is guaranteed on this page. Other refund rights provided by law are unaffected by these terms.

In cases of unlawful use, resale or sharing, attacks, or threats to service operations, VPNHuman may suspend connections, restrict accounts, or terminate service as appropriate. Users who disagree with a decision may submit a support ticket, explain the situation, and request a review. Account actions do not automatically cancel refund rights available under the terms above.

Changes to these terms will be published on this page along with an updated date. Important changes affecting subscription benefits will be explained through notices on the website or in the panel. Changes will not retroactively diminish the legal rights associated with orders already in effect. If you disagree with a change, you may stop using the service going forward and discuss the matter through a support ticket. Applicable laws take precedence where they provide otherwise.